Privacy Policy

1. Who we are

Aerial Aura is a sole-trader drone cinematography business operated from Switzerland. References to “we”, “us” or “our” in this policy refer to the operator of this site.

2. What data we collect

When you contact us via the contact form, WhatsApp or email, you provide your name, contact details, and any information you choose to include in your message.

Messages sent through the contact form are delivered to our inbox by email via our email provider, Resend. The website itself does not store form submissions in a database.

This site does not use analytics, advertising trackers or tracking cookies.

3. How we use your data

We use contact information solely to respond to your enquiry and, if you become a client, to manage our working relationship. We do not use it for marketing, and we do not sell or share it with third parties.

4. Video delivery

Portfolio videos are hosted on a third-party CDN (Mux). Mux's privacy policy governs data processed in connection with video delivery. Playback data (play events, buffering metrics) is collected by Mux in aggregated, anonymised form to optimise delivery quality.

5. Your rights (GDPR / Swiss FADP)

You have the right to access, correct, or request deletion of any personal data we hold about you. To exercise these rights, contact us at hello@aerialaura.ch. We will respond within 30 days.

6. Data retention

Enquiry correspondence is retained for up to 3 years for business record purposes. Client project data (contracts, delivery records) is retained for 7 years in line with Swiss accounting requirements.

7. Contact

For any privacy-related questions, email hello@aerialaura.ch.